ESXI Sys Reset on Win10 Guest Shutdown

Discussion in 'VMware, VirtualBox, Citrix' started by Fahd, Nov 4, 2017.

  1. Fahd

    Fahd New Member

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    Hi,

    I have an ESXI 6.5 system with Windows 10 Pro as a guest. The entire system runs fine as far as I can tell. The problem is when I shutdown the windows guest, the entire physical system does a system RESET.

    The sensor log shows a CATERR..

    870 11/04/2017 11:52:01 CATERR Processor reports it has been asserted - Deasserted
    869 11/04/2017 11:51:58 CATERR Processor reports it has been asserted - Asserted

    I thought this might have to do with C-states being enabled in BIOS, but the problem persists even after disabling all C-states (C3, C6) on this MB - Intel DBS1400FP2.

    I suspect the guest OS is giving a signal for the CPU to power off upon shutdown and somehow the physical CPU actually powers off causing the error and sys reset.

    Now, how can I prevent this? :D

    Thanks in advance.
     
    #1
  2. SlickNetAaron

    SlickNetAaron Member

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    I think you're not alone. I haven't paid much attention because I'm not using Win10 though. Have you been able Google around and search on this forum? Almost positive it's been talked about.
     
    #2
  3. Fahd

    Fahd New Member

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    I've googled for variations of "CATERR system reset cpu error esxi guest os shutdown". But not really getting anywhere. Any links or keyword search suggestions would be greatly appreciated.

    PS: I've noticed my google search results have increasingly become less useful. I think I'm getting poor results based on my location and googles location targeting bias. Not entirely sure but this is for another thread.
     
    #3
  4. Peanuthead

    Peanuthead Active Member

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    Do you have the VMWare guest tools installed? If you restart the guest does the host restart? Is this ESXi 6.5 U1? Is sleep enabled on the guest OS?
     
    #4
  5. SlickNetAaron

    SlickNetAaron Member

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    #5
    Fahd likes this.
  6. Fahd

    Fahd New Member

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    1. No, will install guest tools now and see if it works better.
    2. Restart does not reset the host/system. Restart works fine! Only shutdown resets the system. Interesting...
    3. This is VMware ESXi 6.5.0 (VMKernel Release Build 4887370)
    4. This is a fresh install of win10pro with default settings for everything. Any recommended sleep/power settings?
     
    #6
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