ESXI Sys Reset on Win10 Guest Shutdown

[Fahd]

Hi,

I have an ESXI 6.5 system with Windows 10 Pro as a guest. The entire system runs fine as far as I can tell. The problem is when I shutdown the windows guest, the entire physical system does a system RESET.

The sensor log shows a CATERR..

870 11/04/2017 11:52:01 CATERR Processor reports it has been asserted - Deasserted
869 11/04/2017 11:51:58 CATERR Processor reports it has been asserted - Asserted

I thought this might have to do with C-states being enabled in BIOS, but the problem persists even after disabling all C-states (C3, C6) on this MB - Intel DBS1400FP2.

I suspect the guest OS is giving a signal for the CPU to power off upon shutdown and somehow the physical CPU actually powers off causing the error and sys reset.

Now, how can I prevent this?

Thanks in advance.

 

[SlickNetAaron]

I think you're not alone. I haven't paid much attention because I'm not using Win10 though. Have you been able Google around and search on this forum? Almost positive it's been talked about.

 

[Fahd]

I've googled for variations of "CATERR system reset cpu error esxi guest os shutdown". But not really getting anywhere. Any links or keyword search suggestions would be greatly appreciated.

PS: I've noticed my google search results have increasingly become less useful. I think I'm getting poor results based on my location and googles location targeting bias. Not entirely sure but this is for another thread.

 

[Peanuthead]

Do you have the VMWare guest tools installed? If you restart the guest does the host restart? Is this ESXi 6.5 U1? Is sleep enabled on the guest OS?

 

[SlickNetAaron]

Sorry I don't have details on the issue, but found these pretty quickly. I just wanted to give you a hint to let you know it's been seen and discussed and to suggest digging further.

Old and for VMware workstation, but can easily apply to ESXI:
Windows 10: Shutting down Virtual Machines causing host OS to crash

Most likely the money shot on STH - when using passthrough: VM with passthrough "freezes" entire ESXi box when shutdown/rebooting guest

 

[Fahd]

1. No, will install guest tools now and see if it works better.
2. Restart does not reset the host/system. Restart works fine! Only shutdown resets the system. Interesting...
3. This is VMware ESXi 6.5.0 (VMKernel Release Build 4887370)
4. This is a fresh install of win10pro with default settings for everything. Any recommended sleep/power settings?