I messaged Disctech and asked why they didn't inform anyone over eBay. They replied "The message was sent with the refund. Did you get that?"
I checked, and the number of clicks it required me to view the reason was truly infuriating, absolutely user-hostile UX from eBay.



Disctech stated the reason for the refund as "Other adjustment" and there is a "Note from (my eBay username)" attached which includes the same text as the printed paper found in the package:
You cannot leave negative feedback on the transaction until 7 days after the refund, at which point most people won't bother. Disctech / discountechnology know exactly what they're doing here.
To anyone who has opened a ticket with their shipping forwarder, you should send them a screenshot of the refund including the reason, which explains the package contents. If your forwarder does not help you, you should be able to claim a refund from customs for VAT, though I have no experience doing this.
I checked, and the number of clicks it required me to view the reason was truly infuriating, absolutely user-hostile UX from eBay.



Disctech stated the reason for the refund as "Other adjustment" and there is a "Note from (my eBay username)" attached which includes the same text as the printed paper found in the package:
@foureight84 check your refund for any message they left.Thank you for your order—we truly appreciate your business. Unfortunately, it appears our database team had a brief moment of… accidental editing, which resulted in a multitude of errors in our product feeds. This caused a few items to display at prices that, while exciting, we’re unable to honor. We’ve since addressed the issue (the team is ok, but there may have been some light teasing), and we’d love the opportunity to make this right. We’ve included some of our company swag and issued a full refund. Thank you for your understanding—and for giving us the opportunity to try to make this up to you (as best we can!).
You cannot leave negative feedback on the transaction until 7 days after the refund, at which point most people won't bother. Disctech / discountechnology know exactly what they're doing here.
To anyone who has opened a ticket with their shipping forwarder, you should send them a screenshot of the refund including the reason, which explains the package contents. If your forwarder does not help you, you should be able to claim a refund from customs for VAT, though I have no experience doing this.
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