They confirmed via email when I asked earlier today. They actually said the rma will be handled by the seller.Does anyone have a link to where SM has said they are replacing affected units?
Thanks! I asked our vendor and they hadn't heard anything yet.They confirmed via email when I asked earlier today. They actually said the rma will be handled by the seller.
I've asked if they can handle mine direct and are awaiting their response. Not holding my breath.
It's hard to use a BIOS fix for a bug that prevents the system from loading the BIOS. I would guess the platform fix involves adding a new timer or somesuch (not a software fix). That would pretty much be intel's worst nightmare, because ever since the fdiv bug they've tried to make it possible to fix almost anything in microcode.Platform Fix = BIOS update which disables use of the specific problematic feature? Wasn't that how they handled the VT-d bug on the Sandy Bridge E5's?
Same here. Unfortunately I purchased my A1SRi-2758F from E-Bay.Running a Supermicro C2758 pfSense box here, so definitely following this with concern.
Our DC, dhcp, dns, NPS, ADCS server is running on a C2758. It's not our only DC, but it's the only physical one. I've already contacted our vendor and they're processing an RMA for us. Luckily they're sending us a board to swap out as an advance replacement.Same here. Unfortunately I purchased my A1SRi-2758F from E-Bay.
Not necessarily a problem. I got a response fromSupermicro EMEA first thing this morning and they are OK with looking at a RMA from me. I'd purchased several boards from a US seller via ebay. So don't go and up, give them a shout and see how it goes.Same here. Unfortunately I purchased my A1SRi-2758F from E-Bay.
Drewy, who did you talk to at Supermicro getting an RMA directly? I purchased several boards new from sellers on eBay - definitely interested in pursuing replacements. ThanksNot necessarily a problem. I got a response fromSupermicro EMEA first thing this morning and they are OK with looking at a RMA from me. I'd purchased several boards from a US seller via ebay. So don't go and up, give them a shout and see how it goes.
I was very polite and made it clear that I understood that the problem isn't actually their fault.
What was the outcome?Our vendor did an RMA through SuperMicro for us