The seller contacted me after I initiated a conversation with eBay. These guys are pretty slow in responding compared to other sellers I've dealt with.
They offered a replacement or refund and provided a shipping label. I found another seller who sells open box of the same but for around $40 more. I decided to give these guys another chance but I have not received any replies to our message conversation after I shipped the item back. They probably want to wait until they receive the item before continuing and don't cross-ship, which is understandable. For communication it would be nice if they inform me of their policy. I just checked and UPS delivered the item today.
I've been using the other monitor for around a week and I have some interesting things to share compared to my HP monitors. As a new user of 4K displays it forces me to change some of my workflows.
Windows by default scales the display to 150% and I find the rendering not pleasing. Some fonts appear bold while others appear thin and tiny. Scaling at 100% is much too small so I've settled with 125%. 125% is a little smaller than my 1920x1200 @24" so it's not difficult to see the text. But there are still some rendering issues. Certain programs will have text that look blury so I need to find the program and right click Properties > Compatibility [Change high DPI settings] and check Override high DPI scaling behavior. Scaling performed by: [Application]. Selecting this option will resolve blurred text in an application. It has a small side effect where a custom splash display won't render anymore.
The higher DPI setting wreaks havoc on VNC. Rescaling won't work because the mouse coordinates are mismatched between the client and remote. I need to use RDP instead. RDP works well because it automatically rescales the 4K to the client's resolution.
The P32p-20 only has 4 USB ports. Three type A and one type C. My LP2475w has 6 type A but are USB 2.0. I needed more so purchased some USB hubs. I didn't know too much about USB hubs but discovered them during my quest for more ports. The first is every hub provides four ports. If there is a hub with more than four ports, they do so through multiple hubs. I purchased several types of hubs. USB type A to 4 USB type A; USB type C to 3 USB type A and 1 USB type C; and a cute mini one going from USB type A to 3 USB type A.
https://i5.walmartimages.com/asr/36...20f5579.8f99f020786676df78c5d37fe6f7603f.jpeg
The first two hubs look like the normal pigtail hubs. They do not work on the P32p-20. They only provide power but if I insert any computer peripheral Windows does not activate it. If I remove the device Windows triggers the disconnect notification sound. This is probably related to the way these hubs work and they would only function if they have are self-powered. These hubs work if I connect them directly to my computer's USB ports. The mini hub works fine and I am glad.
When I was trying the native USB ports on the P32p-20 I found it was inconsistent in recognizing a USB 3 device. It could take one or two tries and I found it recognizes a USB 3 device as USB 2 ~20% of the time. I used the program UsbTreeView to confirm.
There is a USB charging setting that apparently allows 90W charging. But enabling this setting only allows charging. Devices aren't seen by the computer. I thought if I enable this setting I could charge a device even when the monitor is off but that's not possible.
The monitor has a setting from its menu's Port Settings that says USB Source Selection. It is dimmed and was set to USB 2.0. The manual doesn't describe what it does nor inform the user how to change it. While I was trying to learn more about its KVM feature I found out through Lenovo's community that one needs to install their Display Control Center. The monitor's manual doesn't inform the user about Lenovo DCC either. I don't have a need to use KVM, where one would need to have USB keyboard and mouse connected to the monitor and control multiple computers. Besides I'm still using an IBM M15 and it has a PS/2 interface. Anyway, installing Display Control Center was interesting because it is an Appx and requires a valid trusted certificate. DCC is available from the Windows Store but it doesn't install--probably due to the same problem I encountered for the download from Lenovo's website. I've never really dealt with appxs before so the archive has a setup.exe. This setup.exe is for a support package and not the Appx. Launching the .Appxbundle informed me there is no trusted root certificate. A websearch told me I could extract it by going into the Appxbundle's Properties > Digital Signatures [highlight signature from list][Details][View Certificate][Install Certificate].
Using default choices for the install of the certificate didn't work. Windows's default places the certificate in the wrong folder. Lenovo included the certificate in a sparate file within the archive so their customers don't have to go through the Appxbundle's properties. The key is to install the certificate in the Trusted People folder within certmgr. After that the Appx installed.
Within Lenovo Display Control Center, I could change a bunch of stuff, much like the HP monitor app, including USB Source Selection. This selection manages what standard the USB C port uses on the monitor. The KVM settings is also exposed by DCC. It is a little confusing what some of the controls do but in essence one could associate certain USB ports between 2 PCs.
https://smartdisplay.lenovo.com/wp-content/uploads/2021/04/slide-tc-kvm-switch-1568x880.png
The Appx works well I suppose but it tends to leave multiple icons in my systray when I put my computer out of sleep. It is just a status icon and does nothing else.
From a usability perspective here are my thoughts. The crevice used for handle in the rear is very convenient because my son's monitor has none and it would take 3 hands to mount and unmount to a monitor arm using my VESA adapter. Most adapters have tabs on top but the HP VESA adapters slide down and has enough resistance to not work as well as the snap on type.
I tend to have a dimmly-lit room and using the monitor's menu can be a challenge in this environment. It's difficult to press only the menu button and not press the power button. All buttons are flush against one another. This sitation would be resolved if the menu's buttons are replaced with a joystick-type control or if the buttons were spaced further apart, .... With the Lenovo Appx I don't need to use the physical buttons anymore.
That's about it. I'm pretty happy with the performance. I don't game so don't need high refresh rate. I am not a content creator so am not too finicky about color space quality. There are no damaged pixels. I disable Dynamic Contrast, Overdrive, set brightness to 0, contrast to 40, color to Neutral.