After negotiating with Lvl1 and Lvl2 Dell techs and asking for an escalation manager, I found myself in a zoom call with an escalation manager and a Dell engineer where I described the issue and why I thought Dell should agree to rollback that change in the next release of the BIOS.
They were sloppy because they did not update the T140 specs when the 32G UDIMMs came out (the machine can take 4 different CPUs, they all cap at 64G -except- the Xeon-D) and just made 64G RAM the max (they realized their mistake with the T150 and updated that one).
So for 20 minutes I explained that the T140 was gonna be EOL soon and that the right thing (for them) to do would be to roll back that change and allow 128G again. They don't have much to gain but it would piss off a lot of people in the homelab communities worldwide.
They have agreed to submit a request to their engineering for this.
We'll how it goes.
This is what Red Hat and Open Source have done to me: I'm no longer afraid to step up in front of the goliaths of this industry.
They were sloppy because they did not update the T140 specs when the 32G UDIMMs came out (the machine can take 4 different CPUs, they all cap at 64G -except- the Xeon-D) and just made 64G RAM the max (they realized their mistake with the T150 and updated that one).
So for 20 minutes I explained that the T140 was gonna be EOL soon and that the right thing (for them) to do would be to roll back that change and allow 128G again. They don't have much to gain but it would piss off a lot of people in the homelab communities worldwide.
They have agreed to submit a request to their engineering for this.
We'll how it goes.
This is what Red Hat and Open Source have done to me: I'm no longer afraid to step up in front of the goliaths of this industry.
