After almost 6 weeks into the RMA process, the obscure SN was finally identified as a substring of a string painted on the PCB. An Asus serial-number expert called and literally had me read all numbers on the motherboard (he knew all 4 serials ahead of time, we needed to pick out the two of the...
System still in RMA (3 weeks in so far); they can't find a replacement chassis and are offering a `
RS720Q-E8-RS12 ` instead. Also, they are asking for S/N numbers for the motherboads, can you guys see those without unscrewing the motherboard from their own chassis ? I cannot.
I called up their main number around 7:30PM PST, got bounced around a few times but landed in the right place. I basically told them that 2 DIMM slots were broken and that's all they needed, no debugging required with the agent. The agent initiated an Advanced Replacement process that I got in...
I found that 2 of the motherboards had a broken DIMM slot . So B1 in one case and G1 in the other. Impossible to populate all slots..quite annoying. Filing a claim with Asus. Will see..
Added 6x Intel Xeon similar to E5-2683 v3 ES 2GHz/14C/3.5MB L2/35MB L3/Socket 2011-3
No problems
Also added a ASUS PEB-10G/57840-2S 10GbE SFP+ Network Adapter ; no problems either.
I installed 3 different brands of memory, Samsung, Kingston (KVR21R15D4K4/128) and Sun Pacific (Fry's brand). All...
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