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Thanks! Could you help me out with regards to the things that we would need to do internally. (my knowledge of this stuff is VERY limited) I was gonna say, in my response to the test question, let's see if any other clients are complaining that they aren't receiving our alerts, but you say...

I'm not sure whether this is the right forum for this. I'm applying for a tech support job and I got a test that I have a week to complete, so I assume they expect me to do some research for it, so I was wondering if anyone here might be willing to lend a hand. I'm supposed to give my response...