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I'm trying to follow the first step here and download the correct ISO. I can't make sense of what is written. I have the 13th gen i7 (not i5) model of this router. Can you please tell me which ISO I need to download? Maybe a full link to the file in their support site?

For some reason, that site is not working for me anymore. I tried accessing it from different devices and different networks. If I try to open the BIOS folder, it shows the below error Also, once I ready the usb stick, how do I go about actually flashing it? Does the BIOS have a flash tool...

Sure, will check with them and let you know if they answer

Sure, this is the link they sent me. Its a rar file. I'm not sure how to flash it. I don't know how to flash ISO either. So any guide would be helpful. https://drive.google.com/file/d/1FaV94yNbQZ1KC9FRoGqiftnhNW8ACuwJ/view?usp=sharing

I have the i7-1355U model and they just sent me over a newer version of the BIOS. Is there a guide in english on how to flash it?

It finally arrived yesterday :)

@Mike9474593 Thanks for the tip. They responded on the chat.

I didn't even get an update that it entered my country. Does anyone know how to get in touch with CWWK's support?

Hello, I had recently placed an order for this item on CWWK.net official store website since AliExpress didn't have delivery to my country. It has still been 9 days since the order but the tracking number stopped showing any updates 6 days ago. I have tried to reach out to CWWK through their...