I've heard that SM has great support but honestly I just don't want to deal with it at this point. The pricing for these boards is pretty 'premium' to the point where honestly I feel like it's just not something I should have to put up with. The reason I wouldn't even ask for 50% off is because I would not willingly pay for a board with bent pins anyway. I'm actually considering just asking for more replacements because the JBOD honestly fits my needs perfectly and so far they've been okay to work with.
I'm starting to wonder if the sockets/boards are mishandled prior to being boxed because the seller did send them with heatsinks attached to the sockets this time, however, it did not prevent the issue. If you have trembling fingers when handling small objects I could see someone accidentally dropping a corner of a chip into a socket and just being like 'pfft' and sending it on its way.
As for the courier, they're using UPS.
Ignore the question I had about the cisco image, it went away when I updated BIOS.
Just wanted to chime in as well, when setting the fans to PUE mode in an 836 chassis, this thing is unbelievably quiet with 501W platinum-rated PSUs, non-SQ version.
I'm starting to wonder if the sockets/boards are mishandled prior to being boxed because the seller did send them with heatsinks attached to the sockets this time, however, it did not prevent the issue. If you have trembling fingers when handling small objects I could see someone accidentally dropping a corner of a chip into a socket and just being like 'pfft' and sending it on its way.
As for the courier, they're using UPS.
Ignore the question I had about the cisco image, it went away when I updated BIOS.
Just wanted to chime in as well, when setting the fans to PUE mode in an 836 chassis, this thing is unbelievably quiet with 501W platinum-rated PSUs, non-SQ version.
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