True, but I check many DIMMs and remembered that needs to plug in in blue stick.This is a totally unnecessary step. He just has to follow my instructions to get it totally reset in factory default state. Then the user will be 'admin' and the password will be the print on the sticker. And it does not have anything to do with the VGA issue he seems to have. I have the same board here four times and always had VGA issues with the RAM not working with this board. VGA output is just black.